Search
Close this search box.

Cancellation policy

FREE CANCELLATION – You can cancel your order within 24 hours of placing it without any penalty. Contact us at [customer service email/phone number] to cancel.
AFTER 24 HOURS – If you need to cancel after 24 hours, contact us. We will try to accommodate, but orders already processed or shipped cannot be canceled. Cancellation Charges may apply.
CUSTOM ORDERS (MADE TO ORDER) – These applies to items which are not stocked regularly. Custom or special orders CANNOT BE CANCELED once production starts. Custom Orders requires: 1) Approved Sample 2) 50% deposit from client before processing.
REFUND – For successfully canceled orders, a full refund (if no charges shall apply) will be issued to you in a check payment for a minimum of 15 business days.
PARTIAL CANCELLATIONS – For partial cancellations, contact us. Refunds for the canceled part will be processed as described above.