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Terms and Conditions



Welcome to GTSTONE WORKS ONLINE STORE. This store is under registered company name TRENDSTONE CORPORATION. GT Stone Works and team provides services to subject to notices, terms and conditions as set out below. By accessing, browsing, or shopping on this website, you agree to all terms and conditions in this agreement. Please read them carefully.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various network; and (b) changes to conform and adapt to technical requirements of connecting networks and devices. Credit Card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these terms.


Personal Information Collected

TRENDSTONE CORPORATION (the “Company”) understands that the security of your personal information is extremely important and it is committed to respecting your privacy and safeguarding your personal data. The Company collects Personal Information upon your availment/purchase of its products and/or services, upon your or by your interaction with us, using any of or through our website or all our other channels. “Personal Information” may include, but not limited to:

Your [including family members, friends, beneficiaries, attorneys, attorneys-in-fact, shareholders, beneficial owners, members, representatives who contact the Company or may be contacted by the Company, whenever applicable and relevant (collectively, the “Related Person/s”]

name, gender, birthday, marital status, nature of work, employment status/employer, social security/tax identification number, home address, e-mail address, contact information and other information from which your identity is apparent or can be reasonably and directly ascertained; certain technical information, such us, but not limited to, IP addresses, internet browser used, and web pages accessed, your login information and Information about your visit to our websites including the full Uniform Resource Locators (URL) clickstream to, through and from our websites (including date and time), products you viewed or searched for, pages you accessed, page response times, download errors, lengths of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), and methods used to browse away from the page; transaction details and purchase history which includes details of your purchases and other transactions made, through our websites or through other channels, your delivery address and details of the products/services purchased/availed; payment details used for the availment/purchase of the products and/or services; information collected about your participation in our promotions and competitions or attendance at our events as provided in your application forms, recordings you or we have made, details of your guests in connection with any promotions and competitions you have entered or won, or other information related to your attendance at events, including any access assistance requirements you may have; information about your use of our chat rooms, message boards, social media pages or other interactive forums including any comments, photos, videos or other information that you post online; marketing and communication preference and information to help us determine what products and services may be of interest to you; correspondence with you including any feedback, complaints and comments from you via telephone, email or records of any online, paper or in-person correspondence and interactions between us. If you have communicated with us by phone, we will collect details of the phone number you used to call us and any information collected via a call recording; and Anti-fraud information relating to your situation, your creditworthiness or any criminal or fraudulent activities, provided to us by you or third parties.

Your Consent

By using the Company website, mobile applications and other online services, you are consenting to the collection, generation, use, processing, storage, retention and disclosure of your Personal Information by the Company. I likewise consent to the disclosure of the Personal Information by the Company to its subsidiaries, affiliates, banks, financial institutions and third party service utility providers. In addition thereto, and with respect to Personal Information you disclosed or supplied about/from Related Person/s, it shall be your duty and responsibility to: o inform said Related Person/s of the purpose/s for which his/her/their Personal Information have been disclosed or supplied to the Company for collection and processing; obtain the necessary consent of said Related Person/s for the disclosure, collection and processing of his/her/their Personal Information; to inform the that such consent from said Related Person/s have been obtained.

Use of Personal Information

The Company shall use your Personal Information for the following purposes: to provide you with details and information regarding our products and services; to process your availment/purchase of our products and/or services, to conduct billing processing and other business transactions; to provide and manage products and services you have requested; to communicate effectively with you; to monitor activities and record our correspondence with you; to provide you with marketing materials; to understand our customers, and to develop and tailor our products and services; to run our promotions and competitions and our events; to prevent fraud; to conduct certain checks on you, such as KYC and

credit checks; to improve and administer our websites, and to ensure that content is relevant; to reorganize or make changes to our business and to comply with legal and regulatory obligations. The Company may disclose your Personal Information to affiliates which means our third party partners, their subsidiaries, its ultimate holding company and its subsidiaries who may use it in connection with any of the purposes set out above. We will also share your personal data with third party service providers (such as providers of marketing, IT or administrative services) who may process it on our behalf for any of the purposes set out above. The Company may also disclose your Personal Information under any of the following circumstances: (i) required by law or by court decisions/processes; (ii) for information, update and marketing purposes; and (iii) for research purposes.

Period of Storage of Personal Information

The Personal Information that the Company holds will not be kept for longer than is permitted by law and will only be kept for as long as necessary to provide you with any requested products, services or information, in addition thereto, we may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired, or to comply with regulatory requirements regarding the retention of such data.

Safeguard Personal Information

The Company shall take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this privacy policy. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our website – any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Our Commitment to Children’s Online Privacy

The Company does not knowingly accept, collect or solicit Personal Information from children under the age of 13. In the event that Personal Information was inadvertently collected from children under the age of 13, parents may either give consent to the collection, use and disclosure of the child’s personal information or request the removal of the child’s personal information, by contacting the Company.

Changes To This Privacy Policy

The Company reserves the right to change this Privacy Policy from time to time. In case of changes, the revised Privacy Policy will be posted on this page, and where appropriate notified to you by e-mail and will take effect immediately. Please check back frequently to see any updates or changes to this privacy policy.



***Check what are the options offered at online store – verify with Karen


***Check what are the options offered at online store – verify with Karen


TRENDSTONE CORPORATION reserves the right to change the price of products without prior notice and at any time without giving any reason thereof.



The returned items MUST CONFORM to the rules below:

  1. Returns shall only be accepted within 30 days from invoice date.
  1. Returns should be presented with its ORIGINAL INVOICE /RECEIPT and & should be done at the SAME STORE, in its ORIGINAL PACKAGING and IN
  1. Items for returned are subject for inspection. Breakages are not allowed to be returned if the client have already RECEIVED and SIGNED the DELIVERY RECEIPT.
  2. No complaint or return shall be accepted for tiles which have already been installed or used.


  1. Returns shall only be accepted within 7 days from invoice date.
  2. Report of damage must be supported with a video upon unboxing of package.
  3. Return shipping charges shall be care of the Buyer, if items are found to be defective the shipping cost shall be credited back to the Buyer.
  4. Re-shipping charges shall be care of the Seller, provided that items are found to be defective.



FREE CANCELLATION – You can cancel your order within 24 hours of placing it without any penalty. Contact us at [customer service email/phone number] to cancel.

AFTER 24 HOURS – If you need to cancel after 24 hours, contact us. We will try to accommodate, but orders already processed or shipped cannot be canceled. Cancellation Charges may apply.

CUSTOM ORDERS (MADE TO ORDER) – These applies to items which are not stocked regularly. Custom or special orders CANNOT BE CANCELED once production starts. Custom Orders requires: 1) Approved Sample 2) 50% deposit from client before processing.

REFUND – For successfully canceled orders, a full refund (if no charges shall apply) will be issued to you in a check payment for a minimum of 15 business days.

PARTIAL CANCELLATIONS – For partial cancellations, contact us. Refunds for the canceled part will be processed as described above.